Overview

Fred Hutchinson Cancer Center is an independent, nonprofit organization providing adult cancer treatment and groundbreaking research focused on cancer and infectious diseases. Based in Seattle, Fred Hutch is the only National Cancer Institute-designated cancer center in Washington.

With a track record of global leadership in bone marrow transplantation, HIV/AIDS prevention, immunotherapy and COVID-19 vaccines, Fred Hutch has earned a reputation as one of the world's leading cancer, infectious disease and biomedical research centers. Fred Hutch operates eight clinical care sites that provide medical oncology, infusion, radiation, proton therapy and related services, and network affiliations with hospitals in five states. Together, our fully integrated research and clinical care teams seek to discover new cures to the world's deadliest diseases and make life beyond cancer a reality.

At Fred Hutch we value collaboration, compassion, determination, excellence, innovation, integrity and respect. These values are grounded in and expressed through the principles of diversity, equity and inclusion. Our mission is directly tied to the humanity, dignity and inherent value of each employee, patient, community member and supporter. Our commitment to learning across our differences and similarities make us stronger. We seek employees who bring different and innovative ways of seeing the world and solving problems. Fred Hutch is in pursuit of becoming an anti-racist organization. We are committed to ensuring that all candidates hired share our commitment to diversity, anti-racism and inclusion.

The Lead Fitter / DME Fitter is responsible for providing mastectomy, cane, compression garment and oncology product fittings at Shine. This position is responsible for oncology product ordering, inventory management, and sales of oncology products as well as training on these products for all fitters at Shine. The Lead Fitter / DME Fitter is responsible for maintaining all patient files and preparing required paperwork for claims submission and patient insurance documentation. This position is responsible for preparing staff for accreditation and regulatory surveys as it relates to our DME license.

Responsibilities

Lead Mastectomy Fitter

• Patient fittings: compression, mastectomy, cane, wig, etc. including documentation and patient file creation and maintenance related to insurance, provider communication and products.
• Submits all Medicare claims via third party vendor.
• Trains and educates all fitters related to regulatory requirements, product knowledge, Shine policies and procedures.
• Inventory management of oncology goods - buying, stocking, pricing, sales, marketing and merchandising. Establishes and maintains vendor relationships.
• Directs work of volunteers during shift to ensure tasks are complete.
• Open and closing of store including till reconciliation and deposits into safe.

DME Fitter

• Patient fittings: compression (custom and over the counter), mastectomy, cane, wig, etc. including documentation and patient file creation and maintenance related to insurance, provider communication and proof of delivery.
• Submits all Medicare claims via a third party vendor.
• Assists in ensuring store meets regulatory and compliance standards as a DME supplier.
• Manages inventory for DME and oncology products - vendor relationships, purchasing, stocking, receiving, pricing, merchandising, etc.
• Selecting and buying DME products for resale within budget and approval from supervisor.
• Directs the work of volunteers during shift to ensure tasks are complete.
• Open and closing of store including Point of Sale reconciliation and transfers.
• Other duties as assigned to support Retail Stores and Supervisor.

Qualifications

Lead Mastectomy Fitter

Required:

• High School graduation or GED
• Certified Mastectomy Fitter (either from ABC or BOC)
• Minimum of four years retail sales experience and two years of fitting experience.
• Ability to be sensitive to patient needs (emotional and financial)
• Comfort working with patients in various stages of treatment.
• Ability to accurately and efficiently enter data into various platforms (Microsoft office suite and databases).

Preferred:

• BA/BS in related field of study
• Compression garment fitting experience.
• Familiarity with medical billing and terminology.

DME Fitter

Required:

• High school diploma or equivalent
• Minimum of three years garment fitting experience.
• Comfort working with patients in various stages of treatment.
• Critical thinking skills.
• Ability to work in a fast paced, complex health care environment.
• Ability to be sensitive to patient needs (emotional and financial).
• Customer service skills.
• Basic knowledge of medical terminology.
• Strong organizational skills.
• Advanced ability in the use of Microsoft Office Suite (Word, Excel, Outlook, PowerPoint) and Point of Sale systems.
• Ability to work independently and as part of a team as the situation requires.
• Ability to communicate verbally in person, on the phone and in writing in a clear, concise and professional manner.

Preferred:

• Minimum of three years' experience in healthcare or fitting durable medical equipment.
• Certified Mastectomy Fitter (CMF) or trained compression fitter.
• DME product and fitting experience in either mastectomy products, compression, cane or other DME category.
• Willingness to become a Certified Mastectomy Fitter within 6 months of starting position.
• Knowledge of regulatory and compliance standards for DME suppliers.
• A minimum of two years retail sales experience.

A statement describing your commitment and contributions toward greater diversity, equity, inclusion, and antiracism in your career or that will be made through your work at Fred Hutch is requested of all finalists.

Lead Mastectomy Fitter

The hourly pay range for this position is from $26.48 to $37.70 and pay offered will be based on experience and qualifications.

DME Fitter

The hourly pay range for this position is from $25.22 to $35.90 and pay offered will be based on experience and qualifications.

This position may be eligible for relocation assistance.

Fred Hutchinson Cancer Center offers employees a comprehensive benefits package designed to enhance health, well-being, and financial security. Benefits include medical/vision, dental, flexible spending accounts, life, disability, retirement, family life support, employee assistance program, onsite health clinic, tuition reimbursement, paid vacation (12-22 days per year), paid sick leave (12-25 days per year), paid holidays (13 days per year), paid parental leave (up to 4 weeks), and partially paid sabbatical leave (up to 6 months).

Our Commitment to Diversity