SIGN-ON INCENTIVE: $10,000

JOB SUMMARY

PRINCIPLE FUNCTIONS includes the following, other duties may be assigned:

The Clinical Operations Supervisor for Medical Ambulatory Care is responsible for the following:

• Works cohesively with the Department Operations Supervisor and the Department Manager/Director to provide quality patient care in the areas of medical oncology, infusion, wound care, palliative care and diabetes education.
• May coordinate the clinical staff schedule as appropriate with final approval from the Department Manager/Director.
• Attends meetings as a Department Representative.
• Provides input and conducts performance evaluation process of staff members.
• Participates in the interview process for new Service & Support staff members and provides feedback to the Department Manager/Director
• May conduct staff meetings with the staff members or daily “huddles”.
• Helps to create policies, protocols and standard work processes for clinical staff in all areas of medical ambulatory care.
• Works closely with the Department Manager/Director to complete required standards for the cancer program accreditation by the Association College of Surgeons Commission on Cancer (ACOS/COC)
• Delivers information about changes in procedures or processes to other staff within the Department as directed by the Department Manager/Director.
• Serves as department representative for COC meetings.
• Works cohesively with pharmacy in relation to drug inventory and administration processes.
• Ensures appropriate staffing and all shifts are covered in conjunction with the Department Manager/Director.
• Coordinates computer issues or concerns and reports problems to the IT Department.
• Acts as a liaison with other departments to identify and support problem-solving.

Outlined below are the interpersonal communication expectations for all Supervisors:

• Possesses a clear, supportive communication style, able to provide constructive feedback to co-workers with the goal to develop the individual performance of each employee.

• Perceptive to the needs of others and able to modify the communication style based on the individual.
• Listens to new ideas with an open mind and supports change.
• Able to engage in dialogue when viewpoints differ and support the process of identifying solutions.
• Takes initiative to identify opportunities for improvement and is skilled in mining for ideas in others.
• Seeks opportunities to celebrate the achievements of co-workers and to recognize success.
• Able to provide training to new employees based on the individual needs of the new hire and modifies the training process as needed.

JOB KNOWLEDGE & QUALIFICATIONS

Education

• Graduate of an accredited school of nursing. 
• BSN preferred.

Training and Experience

• Two years progressively responsible leadership position.
• Ideally possesses an understanding of critical access hospital operations and have experience providing community-based healthcare in a rural setting. 
• Experience and knowledge of implementing best practices desired. 

Certificates, Licenses, Registrations

• Washington State DOH RN License required.
• Current BLS HCP required.
• ONS Chemotherapy Immunotherapy Certification
• Oncology RN certified (OCN) preferred

OTHER SKILLS & ABILITIES

• Must be able to plan, prioritize and organize work assigned within communicated deadlines with minimal supervision.
• Must be highly organized and demonstrate an attention to detail when completing all work assigned.
• Must possess effective professional interpersonal skills as well as excellent service skills in all interactions with the ability to communicate effectively on the phone, in person and in writing.
• Must be able to communicate effectively with all levels of employees in the organization, take direction, and have the ability to build and maintain inter-and-intradepartmental relationships.