Overview

Fred Hutchinson Cancer Center is an independent, nonprofit organization providing adult cancer treatment and groundbreaking research focused on cancer and infectious diseases. Based in Seattle, Fred Hutch is the only National Cancer Institute-designated cancer center in Washington.

With a track record of global leadership in bone marrow transplantation, HIV/AIDS prevention, immunotherapy and COVID-19 vaccines, Fred Hutch has earned a reputation as one of the world's leading cancer, infectious disease and biomedical research centers. Fred Hutch operates eight clinical care sites that provide medical oncology, infusion, radiation, proton therapy and related services, and network affiliations with hospitals in five states. Together, our fully integrated research and clinical care teams seek to discover new cures to the world's deadliest diseases and make life beyond cancer a reality.

At Fred Hutch we value collaboration, compassion, determination, excellence, innovation, integrity and respect. These values are grounded in and expressed through the principles of diversity, equity and inclusion. Our mission is directly tied to the humanity, dignity and inherent value of each employee, patient, community member and supporter. Our commitment to learning across our differences and similarities make us stronger. We seek employees who bring different and innovative ways of seeing the world and solving problems. Fred Hutch is in pursuit of becoming an anti-racist organization. We are committed to ensuring that all candidates hired share our commitment to diversity, anti-racism and inclusion.

This position is responsible for all aspects of research charge capture including Clinical Trial account monitoring and charge review to ensure research charges are captured and billed/invoiced correctly.

Responsibilities

• Work with study coordinators/research staff, principal investigators and department managers to:
• Develop effective and compliant charge capture mechanisms
• Identify and resolve charge capture and pricing issues
• Maintain daily monitoring for all clinical trials utilizing Fred Hutch service centers for research activity to ensure:
• Charge capture occurs appropriately (study or patient accounts)
• Study billing grid and budget with sponsor ties correctly to charge capture for study/patient billable activity
• Communicate monitoring outcomes and feedback to appropriate clinical trial staff and departments
• Notify and communicate clinical trial charge monitoring exceptions
• Fred Hutch CRB and Ops Sys Manager
• Study staff/coordinators and Principal Investigators
• Integrity/Compliance office
• Collaborate with Fred Hutch EAP Coordinators and Decision Support regarding research charge capture, research price quotes and analysis reporting as needed
• Escalate Clinical Trial charge capture issues as needed to Manager, CRB & Operations Systems
• Assist Revenue Cycle department staff with:
• Development and implementation of productivity standards, work methods and procedures for staff
• Provide feedback and coaching when standards are not met
• Highlight accomplishments when standards are met
• Monitor Medicare CMS website:
• Identify alerts, rules and memoranda applicable to clinical research
• Understand and apply memoranda to day-to-day operations
• Explain Billing requirements to all levels throughout organizations
• Abide by compliant billing practices
• Collaborate closely and frequently with departments and clinical staff on setup of charge capture processes
• Provide excellent customer service to internal and external customers

Qualifications

Required:

• High School diploma
• 4 years of relevant experience; patient or sponsor billing, clinical care coordination, study coordination
• Working knowledge of registration, charge capture and billing processes
• Project management skills
• Excellent Microsoft Office skills; Outlook, Excel, Word
• Excellent judgment and problem solving skills
• Strong analytical background
• Understanding of CPT, ICD-10 and medical terminology
• Effective communicator, able to navigate and discuss diverse research charge capture and regulation subjects with various work/communication styles
• Excellent verbal and written communication skills
• Ability to work independently and manage projects with minimal supervision, identify problems and apply problem solving skills to complex clinical trial situations and organize and prioritize frequently changing tasks and deadlines

Preferred:

• Bachelor's degree

A statement describing your commitment and contributions toward greater diversity, equity, inclusion, and antiracism in your career or that will be made through your work at Fred Hutch is requested of all finalists.

The annual base salary range for this position is from $69,472.00 to $104,187.20 and pay offered will be based on experience and qualifications.

Fred Hutchinson Cancer Center offers employees a comprehensive benefits package designed to enhance health, well-being, and financial security. Benefits include medical/vision, dental, flexible spending accounts, life, disability, retirement, family life support, employee assistance program, onsite health clinic, tuition reimbursement, paid vacation (12-22 days per year), paid sick leave (12-25 days per year), paid holidays (13 days per year), paid parental leave (up to 4 weeks), and partially paid sabbatical leave (up to 6 months).

Our Commitment to Diversity