All the benefits and perks you need for you and your family:
·Paid Days Off from Day One ·Student Loan Repayment Program ·Career Development ·Whole Person Wellbeing Resources ·Mental Health Resources and Support
Our promise to you:
Joining AdventHealth is about being part of something bigger. It’s about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding thattogetherwe are even better.
Schedule:Full Time
Shift: Days
Location: 3100 East Fletcher Avenue Tampa, Florida 33613
The community you’ll be caring for:AdventHealth Division
· AdventHealth Tampa, a faith-based not-for-profit 626-bed tertiary-level acute care hospital located in the uptown district of Tampa, Florida, specializes in advanced cardiovascular medicine, neuroscience and neurology, digestive health, orthopedics, women’s services, pediatrics, oncology, endocrinology, bariatrics, wound healing, sleep medicine and general surgery including minimally invasive and robot-assisted procedures. GME programs on the hospital campus currently include general surgery, obstetrics and gynecology, internal medicine and transitional year. · AdventHealth Tampa is home to the renowned AdventHealth Pepin Heart Institute, a recognized leader in cardiovascular disease prevention, diagnosis, treatment and leading-edge research – caring for Tampa Bay’s hearts for over 35 years. · The Kiran C. Patel Research Institute, also located at AdventHealth Tampa, leads the way in clinical and academic research in the areas of neuroscience, cardiovascular medicine, advanced surgery and more – contributing valuable knowledge that leads to tomorrow’s cures for conditions such as heart failure, cancer and other diseases.”
The role you’ll contribute:
Under general direction of PFS Operations Manager, supervises all functions of collecting insurance reimbursement areas for assigned payers. Maintains effective working knowledge of assigned payers, staying in constant communication with provider representatives/contract managers. Monitors A/R by reviewing all payer listings in Cerner queues averaging from $30 million to $100 million per team, ensuring all accounts are processed and identifies barriers causing delay in payment. Reports all issues identified at quarterly JOC meetings at discretion of Director. Performs supervisory duties in the absence of the Operations Manager by oversight of the day to day operations. Actively participates in outstanding customer service and accepts responsibility in maintaining relationships that are equally respectful to all. Adheres to Florida Hospital West Florida Division Corporate Compliance Plan and to all rules and regulations of all applicable local, state and federal agencies and accrediting bodies.
The value you’ll bring to the team:
· Plans, develops, organizes, and supervises all staff in daily operations of working payments, denials, correspondence and credit balances as appropriate. Responsible for all insurance reimbursement outcomes in assigned areas. · Monitors A/R by reviewing all payer account listings in Cerner queues averaging from $30 million to $100 million per team, ensuring all accounts reaching days in A/R over 60, 90 and 150 are processed, and identifies barriers causing delay in payment. Follows up as appropriate with payers and contract manager for resolution. Reports all issues identified at quarterly JOC meetings at discretion of Director. · Monitors all accounts pending DNFB and ANSB on a weekly basis ensuring timely billing per payer requirements and Federal Regulations; escalates as needed to resolve issues holding accounts. · Establishes and maintains working relationship with all payers, staying in constant communication with provider representatives/contract managers, ensuring contract language is followed, and if not, appropriate action is taken with contract management. · Focuses on process improvement strategies with special focus on insurance reimbursement outcomes to protect financial standing of Florida Hospital West Florida Division. Reviews all financial reports available, communicates outcomes to team and leadership timely, and provides accurate statistical records and reports. Holds self and staff accountable for individual and team goals set by PA/PFS Department. Evaluates staff at 90 day and annually in accordance with JCAHO standards including giving constant feedback on productivity and any disciplinary action that is required including HR when appropriate. · Monitors all department changes/updates to ensure communication with team by holding weekly meetings including any continuing education that might be needed. Monitors mandatory CBLs to ensure they are completed as required.
Qualifications
The expertise and experiences you’ll need to succeed:
· 5 experience (including two years supervisory experience) in Patient Access/Patient Financial Services Department or related area (registration, finance, collections, customer service, medical office, or contract management).
This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances. The salary range reflects the anticipated base pay range for this position. Individual compensation is determined based on skills, experience and other relevant factors within this pay range. The minimums and maximums for each position may vary based on geographical location.
At AdventHealth, Extending the Healing Ministry of Christ is our mission. It calls us to be His hands and feet in helping people feel whole. Our story is one of hope — one that strives to heal and restore the body, mind and spirit. More than 100,000 skilled and compassionate caregivers in physician practices, hospitals, outpatient clinics, skilled nursing facilities, home health agencies and hospice centers provide individualized, wholistic care.Our Christian mission, shared vision, common values and focus on whole-person health is our commitment to making communities healthier with a unified system: 51 hospital campuses and hundreds of care sites in diverse markets throughout nine states.