All the benefits and perks you need for you and your family: 

·Paid Days Off from Day One 
·Student Loan Repayment Program 
·Career Development 
·Whole Person Wellbeing Resources 
·Mental Health Resources and Support 

Our promise to you: 

Joining AdventHealth is about being part of something bigger. It’s about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding thattogetherwe are even better. 

Schedule:Full Time 

Shift:Days 

Location: 3100 East Fletcher Avenue Tampa, Florida 33613

The community you’ll be caring for: AdventHealth Division

·  AdventHealth Tampa, a faith-based not-for-profit 626-bed tertiary-level acute care hospital located in the uptown district of Tampa, Florida, specializes in advanced cardiovascular medicine, neuroscience and neurology, digestive health, orthopedics, women’s services, pediatrics, oncology, endocrinology, bariatrics, wound healing, sleep medicine and general surgery including minimally invasive and robot-assisted procedures. GME programs on the hospital campus currently include general surgery, obstetrics and gynecology, internal medicine and transitional year.
·  AdventHealth Tampa is home to the renowned AdventHealth Pepin Heart Institute, a recognized leader in cardiovascular disease prevention, diagnosis, treatment and leading-edge research – caring for Tampa Bay’s hearts for over 35 years.
·  The Kiran C. Patel Research Institute, also located at AdventHealth Tampa, leads the way in clinical and academic research in the areas of neuroscience, cardiovascular medicine, advanced surgery and more – contributing valuable knowledge that leads to tomorrow’s cures for conditions such as heart failure, cancer and other diseases.”

The role you’ll contribute: 

Actively participates in outstanding customer service and accepts responsibility in maintaining relationships that are equally respectful to all. Under general supervision, is responsible for processing insurance claims, expediting billing and payments for insurance claims. Processes daily and special reports, unlisted invoices and letters, error logs, stalled reports and aging.Performs outgoing calls and correspondence to patients and insurance companies to obtain necessary information for accurate billing. Responds to incoming calls from Insurance companies requesting additional information and/or checking status of billings.Adheres to AdventHealth Corporate Compliance Plan and to all rules and regulations of all applicable local, state and federal agencies and accrediting bodies. 

The value you’ll bring to the team: 

·Works all assigned insurance payers to ensure proper reimbursement on patient accounts to expedite resolution. Processes administrative, technical appeals, request refunds when applicable, reinstatements and rejections of insurance claims.Ensures proper escalation is met when account receivable is not collected in a timely manner. 
·Completes account follow up daily, maintaining established goal (s), and notifies Assistant Supervisor, when necessary, of issues preventing achievement of such goal(s).Ensures our corporate goals are met by consistently keeping our account receivables below our corporate standard. 
·Analyzes daily correspondence (denials, underpayments) to appropriately resolve issues. Responds to written correspondence received from Payer and/or Patients.Is responsible to stay current on all active, assigned accounts which prevents abandonment, uncollected account receivables. 
·Assists Customer Service area with patient concerns/questions to ensure prompt and accurate resolution is achieved. Ensures we foster a team-spirited approach while interacting with co-workers, peers, management, etc.Stays committed to delivering superior customer service to our patients.

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