Competitive benefits package including health/welfare plans (medical, dental, vision, etc.); Retirement benefits; Disability, LIfe & Accident Insurance; Flexible Spending Accounts; Family Care Resources; Pet Insurance; Tuition Discounts.
Required Education:
BSN
Internal Number: 77380BR
Under general supervision of the Infusion Center patient care leadership and guided by the procedures of UCSF Health System, Ambulatory Services and the Cancer Center, the Infusion Services Nurse Manager assists the team of Patient Care Managers and Director in ensuring the quality of patient care in the Adult Infusion Services across Mt. Zion and Mission Bay campuses and serves as a role model for professional nursing practice. This position is responsible for all aspects of the operation, including but not limited to 1) recruiting, selecting, hiring and training staff, coaching and counseling, and completion of performance evaluations 2) assuring compliance with all regulatory and patient safety goals, 3) developing and implementing policies and procedures that assure a high level of quality care, 4) financial and budgetary aspects of the department, including revenue capture and expense control 5) supports performance improvement initiatives and 6) maintains close working relationship with outpatient infusion pharmacy services to ensure alignment of goals that meet patient safety and service standards. This position is responsible for supervising all clinical and clerical staff of the infusion center, facilitating positive interaction among staff, patients and other departments. This position assumes full responsibility for the unit in the areas delegated and in the absence of other Patient Care Managers. The Infusion Center Nurse Manager is clinically competent at the CNIII level.
Minimum five (5) years nursing experience with demonstrated leadership experience
Experience working as RN in cancer services
Five (5) years’ managerial experience in an acute care or outpatient setting
Bachelor's Degree in Nursing
Active Registered Nurse licensure in the State of California
Active American Heart Association CPR Certification
Strong clinic / center patient care management skills.Practice management knowledge in scheduling, customer-service methods, regulatory compliance, accreditation requirements, and / or information technology
Strong interpersonal skills to create and maintain a climate for effective communication and collaborative decision making
Strong leadership, fiscal and operations management skills, with the ability to collaborate effectively with physicians, management and staff from all disciplines. Ability to create and maintain a goal-oriented climate of teamwork, collaboration and consistent achievement of objectives
Strong knowledge of relevant healthcare and clinic operations including information technology, patient care workflows and processes. Knowledge of relevant healthcare information technology and patient care workflows and processes
Demonstrated knowledge of relevant regulatory requirements, as well as related legislative, accreditation, licensing and compliance environments
Proven ability to organize, manage multiple priorities, and delegate work functions efficiently
Knowledge of current and emerging best practices and technologies in the clinic / center healthcare industry
Demonstrated organizational and project management skills, with the ability to lead a team, prioritize tasks, and see projects through from inception to completion
High level of initiative and ability to work independently
UCSF Health is internationally renowned for providing highly specialized and innovative care. Our family of care includes UCSF Helen Diller Medical Center at Parnassus Heights, UCSF Medical Center at Mount Zion and UCSF Medical Center at Mission Bay; UCSF Benioff Children's Hospitals and clinics; Langley Porter Psychiatric Hospital and Clinics; UCSF Benioff Children's Physicians; and the UCSF Faculty Practice.
We are part of UC San Francisco, one of the top universities in the nation for health sciences research and higher education. By bringing together the world's leading experts in nearly every area of health, we are able to drive advancements in treatment and technology that benefit patients everywhere.
Our awards and recognition include:
Magnet Recognized. Recognized for nursing excellence
Among the top hospitals in the nation (2023-2024. U.S. News & World Report)
Five-star rating for quality, safety and patient experience from the Centers for Medicare & Medicaid Services
LGBTQ Healthcare Equality Leader
"A" safety rating from the Leapfrog Group
Top performer among comprehensive academic medical centers (Vizient)
"Most Wired" award for digital health excellence