Cancer Institute Site Scheduler- AdventHealth Orlando

Location: 2501 NORTH ORANGE AVENUE, Orlando, 32804

All the benefits and perks you need for you and your family: 

-          Benefits from Day One

-          Paid Days Off from Day One

-          Student Loan Repayment Program

-          Career Development

-          Whole Person Wellbeing Resources

-          Mental Health Resources and Support

-          Pet Insurance*

-          Debt-free Education* (Certifications and Degrees without out-of-pocket tuition expense)

-          Nursing Clinical Ladder Program*

-          Sign-on Bonus*

-          Relocation Bonus*

-          Team Based Nursing Model*

-          Reimbursement for the NCLEX*

* Nursing or BU specific benefits and perks

Our promise to you:

Joining AdventHealth is about being part of something bigger. It’s about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better.

Schedule: Full Time

Shift: Monday – Friday 8:30am 5 pm

The role you’ll contribute:

Cancer care scheduling is complex, requiring unique training to ensure treatments are accurate. Under general or direct management by Manager, the Cancer Institute Site Scheduler is part of a site team responsible for organizing patient schedules for the Ambulatory Infusion Center (AIC)/ Radiation Oncology/CRU(Research). This position reviews orders and authorizations to establish accurate calendars for patients. The Cancer Institute Site Scheduler works with internal andexternal physician's offices, including escalations from inpatient services, radiation, research and home infusion, to evaluate and verify order accuracy. The Cancer Institute Site Scheduler will work with Consumer Access Specialists to accurately gauge authorized periods of patient treatment and ensure patient treatment remains within period to avoid undue financial burden on patient. This position is able to work with numerous Ambulatory Infusion Center locations, nursing staff, radiation oncology staff, physician's offices, and relatable departments while multi-tasking performance and accuracy within a fast-paced environment. The Cancer Institute Site Scheduler provides specialized instructions for all exams and procedures while facilitating directions to patients, facilities, and departments. The position upholds the highest customer service standards while working with the most sensitive cases and patients. The Cancer Institute Site Scheduler adheres to AdventHealth Corporate Compliance Plan and to all rules and regulations of all applicable local, state, and federal agencies and accrediting bodies. Actively participates in outstanding customer service and accepts responsibility in maintaining relationships that are equally respectful to all.

The value you’ll bring to the team:

Collaborates primarily with oncology physician offices, oncology Infusion Centers, Radiation Oncology offices or directly with patients to schedule Infusion Center/Radiation Oncology patients, negotiating date and time, and avoiding resource conflicts (chairs, rooms, nurses, equipment).

• Works closely with the Infusion Center and Radiation Oncology leaders or charge nurses to schedule and maximize utilization of nursing/Technician's time, productivity and resources Performs this task in a timely manner. Coordinates special procedure needs with appropriate departments and staff, as well as external resources.

• Assess and understand patient acuity based on diagnosis and visit reason and calculate time necessary for each treatment based on time detailed on order or using investigative skills and inquire with nursing staff, pharmaceutical staff,

radiation staff or physician's office

.• Ensures patients who are starting chemotherapy or radiation therapy are appropriately scheduled for education regarding treatment prior to their first appointment.

• Ensures patients requiring labs prior to treatment are appropriately scheduled to ensure their treatment appointment is not delayed.

The expertise and experiences you’ll need to succeed:

Minimum qualifications:

High School Grad or Equiv and 1 years experience

Preferred qualifications: 

• One year of direct Patient Access experience

• One year of relevant healthcare experience

• One year of call center experience

• Associate or bachelor's degree in Business Administration or in industry-related field      

 

This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances. The salary range reflects the anticipated base pay range for this position. Individual compensation is determined based on skills, experience and other relevant factors within this pay range. The minimums and maximums for each position may vary based on geographical location.

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